The only training of its kind. Trusted by public safety since 2008.

Eliminating Risk and Liability in Records

Records management is an increasing area of risk and liability and…lawsuits. Learn how to prevent litigation, achieve compliance, and better performance. 1-day. . CONTINUING EDUCATION CREDITS: Approved for 7 hours in category A for WAPRO.

Intro to Law Enforcement Records Management

New to records? This course is for you. Learn what you need to know about managing records in policing. 1-day. . CONTINUING EDUCATION CREDITS: ARMA and NAGARA

Introduction to Sealing and Expunging Records (State-specific)

A 2-hour course where you will learn the legal requirements and best-practices for these court orders.

Going Paperless: Why and How

Learn how to transition from time consuming, paper-driven operations to electronic forms, records, files, workflows, and business process. Learn what federal law allows for digital records. 3-hours.

Conducting a Records Inventory and Purge

Overwhelmed by your records? Learn how to conduct a records inventory and purge, and develop a standardized annual destruction process. 4-hours CONTINUING EDUCATION CREDITS: WAPRO, IIMC, NAGARA, ARMA

Records Retention Schedules 101

A primer on interpreting and applying records retention schedules to records management.

Records Management in Your State: Legal Requirements and Best Practices for Law Enforcement (State-Specific)

Learn how to properly organize, secure, and maintain police records while ensuring compliance with legal and regulatory requirements. State-Specific 4-hours. (Formerly Managing Police Records).

Preparing a Records Unit for Accreditation

Preparing a Records Unit for Accreditation gives records managers a practical look at what assessors examine and how to prepare. Learn to review sample records, document compliance, identify gaps in policy and practice, and address findings before an assessment.

The Record Supervisor’s Monthly Checklist

Take a practical look at the daily work and oversight needed to keep a records unit accurate, secure, and compliant. Learn about ensuring proper report review, validations, sealing orders, destruction, backlogs, quality control, and training requirements occur.

Public/Open Records for Law Enforcement (State-Specific)

Start here if you would like to learn more about your state’s statutes, attorney general opinions and court decisions related to releasing law enforcement information found in incident and offense reports, investigative records, and law enforcement recordings such as dash camera and BWC videos. State-Specific 4-hours. See our BWC Video Release and Redaction course for hands on application of redactions training, and detailed review of legislative requirements for video records. (Note: This course content was formerly included in Releasing/Redacting Records).

CONTINUING EDUCATION CREDITS:

Approved for 4 hours of Legal Studies for MO POST (Control #30457).

Approved for 4 hours of Category B credit for WAPRO.

Public/Open Records 101 for Officers

This introductory course is designed to convey the importance of public records compliance and how to avoid violating the law in this litigious area of law enforcement. The course provides sworn personnel with a practical, non-state-specific overview of public records principles and their day-to-day impact on policing. Participants learn what constitutes a public record, common law enforcement records subject to disclosure, and the officer’s responsibilities in record creation and documentation. 2-hours. CEUs: MO POST

Managing Records Requests After Critical Incidents

When critical incidents, natural disasters, or other high-profile incidents occur, agencies are often unprepared for the vast amount of requests for records from the public and the media. Such occurrences challenge existing protocols and may require temporary measures designed to control the flow and release of information according to the law. This course prepares public safety professionals to effectively manage high-volume incident-related records requests, taking into account legal considerations, coordination with agency leadership, and balancing transparency with the protection of sensitive information.

Drone, ALPR, and Surveillance Records: What Can Be Released (State-specific)

Learn how to confidently review, redact, and release records from drones, ALPRs, and other surveillance technologies. This course covers key legal considerations, privacy protections, and practical redaction techniques to help law enforcement records professionals manage digital media-related public records requests while protecting sensitive information.

Dealing with YouTuber and 1st Amendment Auditors

Government agencies have been experiencing an influx of self-anointed auditors who test their compliance with public records law and 1st Amendment protections.  When improperly handled, these situations often lead to lawsuits. 2-Hours. See course overview for details.

Social Media Records for Law Enforcement

Social Media Records for Law Enforcement explores how agencies identify, preserve, and respond to requests for records created on social media. Topics include posts, comments, direct messages, deleted content, screenshots, retention, and the distinction between agency and employee accounts.

How to Conduct a Defensible Records Search

How to Conduct a Defensible Records Search teaches a practical process for finding records responsive to a public records request. Learn to identify custodians, select search terms and date ranges, determine which systems to search, and document the steps taken to demonstrate a reasonable search.

Public Records Customer Service: Difficult Requesters Without the Drama

Public Records Customer Service: Difficult Requesters Without the Drama offers practical ways to handle challenging interactions while keeping requests on track. Learn to clarify broad requests, manage repetitive communications, document conversations, set professional boundaries, and de-escalate tense exchanges.

Public Records Act: California

A one day in-depth course covering the California Public Records Act and how to respond to subpoenas. Note, see Redacting Records course for other states.

Florida Public Records Law for Public Safety

Learn what should or should not be released to the public according to Florida law and corresponding legal opinions. Note, see Redacting Records course for other states. 1-day.

Releasing Law Enforcement Records Pursuant to CORA and the CCJRA

A one-day course covering how CORA and CCJRA work together to protect law enforcement investigative information while still allowing the public to be informed.

Redacting and Releasing Law Enforcement Reports (State-Specific)

This seminar will provide agency personnel with hands-on experience identifying and redacting law enforcement reports, including discretionary release of investigative information. State-Specific 2-hours.

CONTINUING EDUCATION CREDITS

Approved for 2 hours in Category F for WAPRO.

BWC Video Release and Redaction (State-Specific)

Learn the laws related specifically to body-worn camera (BWC) video requests, fees, and request requirements. State-Specific 3-hours. Note, we recommend taking our Public/Open Records for Law Enforcement class if you are not familiar with general public records laws/exemptions.

BWC Transcripts: The Records You Didn’t Know You Created

BWC Transcripts - The Records You Didn't Know You Created examines the records management questions raised by automated body-worn camera transcripts. Learn to address accuracy, retention, public records requests, discovery, and how to handle original and corrected versions.

Intro to Property and Evidence Management

Learn about best practices for inventories, auditing, and guidelines for destroying property and evidence, and the requirement for this unit, and your records unit, to closely collaborate and reconcile records and property on an ongoing basis.

Digital Evidence Management

Learn best practices for the creation, collection, management, and destruction of digital evidence, as well as the importance of case management and disposition in the retention of digital evidence, including auditing and mitigating against lost files. 3-hours. CONTINUING EDUCATION CREDITS Approved for 3 hours in category D for WAPRO

Supervising a Property and Evidence Unit

Prevent crises before they happen by learning how to properly supervise a property/evidence unit. Topics include: personnel/hiring, audits and inventories, policies and procedures, corrective action, and accreditation. 4-hours.

CJIS SECPOL

A basic overview of the latest CJIS Security Policy (CJIS SECPOL) in non-technical terms. 4 hours.

How To Do Validations Right

Validations are a hidden area of risk, and many agencies are missing key steps of what’s required to do them correctly. In this class we cover: the requirement to recontact victims, documenting changes, writing supps, and notifying investigators of updated information. Learn about the steps you may be missing and how to ensure a correct process in this 2.5 hour course. For hands-on, step-by-step training using your agency's system, contact your agency's TAC.

First-Level Leadership in Records

Building a successful records unit begins with leadership. This course focuses on the mindset and skills required to successfully lead and work as part of a records team. 1-day. Approved for 1.75 CMC/MMC through IIMC.

Middle Management Leadership

This course equips aspiring and current middle managers in civilian divisions with the skills needed to effectively bridge executive goals and daily operations, focusing on leadership strategies, performance monitoring, and interpersonal dynamics within a paramilitary setting. 1-day. Approved for 1.75 CMC/MMC from IIMC.

Executive Leadership

This course is designed to strengthen the strategic leadership skills of executive leaders, senior managers, and command-level civilian staff, focusing on developing individual, team, and organizational competencies for effective communication, negotiation, and influencing team dynamics. 1-day. Approved for 1.75 MMC through IIMC.

Leadership Course Bundle

When you purchase the bundle, a course code will be emailed to you. Then you can register for any of the leadership classes and apply the code upon checkout to remove the individual course fee. Access all three leadership courses for only $649.

Command of the Records Unit: What You Need To Know

As a manager or commander you may not need to be an expert in all things records. You do however need to be well informed about the operation, what to look for, risks in records, and what a well run records unit looks like.

Building a Records Unit Training Program

A well-structured training program is essential to developing knowledgeable, competent, and accountable law enforcement records personnel. This course provides records managers, supervisors, and trainers with the tools to design, implement, and evaluate a comprehensive training program modeled after the Field Training Officer (FTO) approach. Participants will explore effective training techniques, adult learning principles, leadership, communication, and performance evaluation methods. Learn how to establish measurable training objectives, develop standardized training materials, assess employee competency, and create a consistent, defensible training program that improves records accuracy, strengthens compliance, reduces organizational liability, and supports long-term employee success.

Case Management in Law Enforcement

Learn what case management really is and how it affects your NIBRS data, clearance rates, records retention periods, and the procedures needed to keep case status and dispositions correct throughout the course of an investigation and prosecution. 3-hours.

Reviewing and Approving Reports: Who Should Do It and How

To this day, many police agencies have an outdated and risky approach to reviewing and correcting reports. Doing it incorrectly leads to production of misinformation, different versions of reports, and risk of litigation. Misconceptions regarding the role records personnel and police supervisors play in the report review process are prevalent. Learn how to review reports, correct errors, and document changes to reports correctly. 4 hours.

Criminal Law vs. NIBRS: Accurate Coding of Offense Reports

Learn how criminal law definitions of crimes differ from NIBRS offense definitions, and how to ensure they are coded correctly for NIBRS reporting. Relying on your RMS to correctly code offenses can lead to erroneous data. Don't see your state offered? See the on-demand version for additional states.

Using AI in Report Writing

Artificial Intelligence (AI) is changing how law enforcement agencies write police reports—but is it improving efficiency or creating new risks? Explore the benefits, limitations, and real-world challenges of AI-assisted report writing, including automated transcription, report accuracy, officer accountability, and supervisory review. Learn how to identify AI-generated errors and bias, protect evidentiary integrity, and address legal, ethical, and security concerns. This course provides practical guidance and best practices for agencies considering or already using AI-assisted report-writing technology.

Intro to Government Records Management

Are you new to the world of records, getting organized, or looking to start a new records program? This is a great course to get started and learn the foundational requirements and principles of records management in state and local government. This course simplifies the vast amount of information in this field. CONTINUING EDUCATION CREDITS: IIMC, NAGARA, ARMA

Government Conducting a Records Inventory and Purge

Overwhelmed by your records? Learn how to conduct a records inventory and purge, and develop a standardized annual destruction process. 4-hours CONTINUING EDUCATION CREDITS: WAPRO, IIMC, NAGARA, ARMA

Public/Open Records for Government (State-Specific)

Properly managing requests for public/open records begins with understanding the procedural requirements governed by law, including how requests can be submitted, timelines for responding, and fees for records. 2-hours. 

Dealing with YouTuber and 1st Amendment Auditors – Government Agencies

Government agencies have been experiencing an influx of self-anointed auditors who test their compliance with public records law and 1st Amendment protections.  When improperly handled, these situations often lead to lawsuits. 2-Hours. See course overview for details.

Public Records Customer Service: Difficult Requesters Without the Drama – Government

Public Records Customer Service: Difficult Requesters Without the Drama offers practical ways to handle challenging interactions while keeping requests on track. Learn to clarify broad requests, manage repetitive communications, document conversations, set professional boundaries, and de-escalate tense exchanges.

Georgia 2-Day Public Records/Records Management Onsite Event

PRI invites Georgia law enforcement agencies to join us for an onsite training event focused on effective management public records. Over 2 days, participants will complete the following courses: Public/Open Records for LE, Releasing and Redacting LE Reports, Releasing & Redacting BWC Records, and Conducting a Records Inventory and Purge.

Florida 1-Day Public Records Training

Learn what should or should not be released to the public according to Florida law and corresponding legal opinions.

Texas Onsite Public Records Training

PRI invites Texas law enforcement agencies to join us for a TWO-DAY onsite training event focused on the Public Information Act compliance, records management best practices, and risk reduction strategies. Master the legal and practical aspects of responding to today's most complex law enforcement public records requests. Through state-specific instruction, real-world scenarios, and hands-on exercises, you'll learn to review, redact, and release law enforcement reports, body-worn camera footage, digital surveillance records, and critical incident information while protecting sensitive information, complying with the law, and promoting transparency

Massachusetts Onsite Public Records Training

Georgia Onsite Public Records Training 2027

PRI invites Georgia law enforcement agencies to join us for a TWO-DAY onsite training event focused on the Georgia Open Records Act (ORA) compliance, records management best practices, and risk reduction strategies. Master the legal and practical aspects of responding to today's most complex law enforcement public records requests. Through state-specific instruction, real-world scenarios, and hands-on exercises, you'll learn to review, redact, and release law enforcement reports, body-worn camera footage, digital surveillance records, and critical incident information while protecting sensitive information, complying with the law, and promoting transparency

Idaho Onsite Public Records Training

PRI invites Idaho law enforcement agencies to join us for a one-day onsite training event focused on the public records compliance, records management best practices, and risk reduction strategies. Master the legal and practical aspects of responding to today's most complex law enforcement public records requests. Through state-specific instruction, real-world scenarios, and hands-on exercises, you'll learn to review, redact, and release digital surveillance records and critical incident information while protecting sensitive information, complying with the law, and promoting transparency.

CAD/RMS Procurement & Project Management On-Demand

This advanced, executive-level course provides the knowledge needed to draft an RFP, select a vendor, and manage the project. 6 hours (this is a recording of a previous live training session; you will be able to start/stop the video as needed).

Hate Crimes: Reporting NIBRS Bias-based Offenses On-Demand

This is a recording of a previous live presentation of this webinar. It is approximately 4-hours. You will have the ability to start/stop the video as needed.

LEOKA and Cargo Theft Reporting for NIBRS (On-Demand)

This training is intended to assist with reporting incidents of cargo theft and LEOKA to the NIBRS program correctly. This is a 2-hour recording of a previous live presentation. You will be able to start/stop the video as needed.

Case Management Course On-demand

Learn what case management really is and how it affects your NIBRS data, clearance rates, records retention periods, and the procedures needed to keep case status and dispositions correct throughout the course of an investigation and prosecution. 3-hours.

Records Employee Performance Improvement Plans

Improving employee performance and resolving "issues" comes down to having quantifiable accountability measures. Learn how to develop and implement an employee performance improvement plan (PIP) in this interactive, self-paced course.

Managing Police Records On-Demand

Available for these states: AK - IA - LA - ME - MA - MS - MO - MT - NE - NV - NH - ND - OK - OR - SC - SD - TN - UT - WV - WY.  Once purchased you will receive an email with a link to view the training. The link will expire after 5 days.

Crime Stats & NIBRS for the Police Executive On-Demand

This is a recording of a previous live presentation of the webinar. Learn what you need to know to understand, explain, review, and report your crime statistics correctly. You will be able to start/stop the video as needed and will receive a link to view it after purchase.

Managing FIRE/EMS Records On-Demand

An introductory course to learn about the requirements and best practices of managing fire/EMS records to ensure compliance and less risk stemming from improper management of agency information. 2-hours. You will be able to start/stop the video as needed.

Criminal Law vs. NIBRS: Accurate Coding of Offense Reports On-Demand

Learn how criminal law definitions of crimes differ from NIBRS offense definitions, and how to ensure offenses are coded correctly. This is a recording of a previous live presentation of the training. You will receive a link to view the training via email which expires after 5 days. Start/stop the recording as needed. Available states: AL - CT - IN - IA - KS - MA - MN - MO - NH - NY - OH - PA - SC - WI

Creating an Agency-Specific Retention Schedule On-Demand

Using statutory requirements, the value of the record, and the criminal investigative value of the record, learn how to appraise your records for retention and create an agency-specific retention schedule. This is a recording of a previous live presentation. Start/stop the video as needed. 2 hours. Available for states: IA, LA, NH, KS, WV, MD, CA, AK  

Requests for Records vs. Requests for Information On-demand

Sometimes requesters ask for information contained within records, and not existing records. Learn about the difference between requests for information and requests for records, and what you are required to do when someone requests information such as statistics or lists of incidents. Also learn about Discovery and Subpoena requests for records.

Writing Reports NIBRS Style On-Demand

This is a recorded version of a previous live webinar. Compliance with NIBRS requires a new approach to report writing. Learn the nuances of writing reports according to this standard. You will be able to start/stop the video as needed.

Calculating How Many Personnel You Need in Records On-Demand

Learn how to calculate how many personnel are required in your records unit. 2-hours. This is a recording of a live version of this training. You will be able to start/stop the video as needed.

Transitioning to NIBRS: What You Need to Know On-Demand

Learn a 4-step plan for transitioning to NIBRS successfully. This is a 2-hour recording of a previous live presentation. You will be able to start/stop the video as needed.