What People Are Saying About PRI

“Any agency seeking to understand the ins and outs of what makes a capable Records Management System and/or needs help with an RMS procurement would do well to work with PRI.”

Kirke Curtis, City of Oakland

“Your experience and expertise in the area of police operations, crime data and records management was a valuable resource that I would be happy to call on again, should the need arise.”

Office of Internal Audit, Metropolitan Nashville

“Having PRI on our team was crucial to the success of our start-up. There were countless times they brought up an item for review that wasn’t on our radar and needed to be considered. Having their expertise and outside perspective helped us avoid many roadblocks.”

Katrina West, Vancouver, WA Police Records Manager

“This exhaustive report will serve as a basic template for every police department in the country that has experienced crime data errors.”

Milwaukee Fire and Police Commission

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Records Management

  • Records assessments
  • Records policy/planning
  • Annual inventory and purging
  • Business process design
  • Retention schedules
  • Document conversion
  • RMS/CAD project management

IT Solutions

  • RMS/CAD/JMS/CMS projects
  • IT strategic planning
  • Data analytics/KPI dashboards
  • Regional systems planning/integration
  • Digital transformation
  • Procurement and contracts

Your experience and expertise in the area of police operations, crime data and records management was a valuable resource that I would be happy to call on again, should the need arise.

Office of Internal Audit

Metropolitan Nashville

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System Transitions

Getting a new system requires change. Change for the better if you plan accordingly.  Otherwise your investment will be a loss.  Workflows must change.  People must adapt. The system must be used to its fullest.

Brochures

Public concerns about the accuracy of the police department crime statistics have been addressed by this comprehensive review. The report details exactly how the errors occurred and what we need to do to fix them. This exhaustive report will serve as a basic template for every police department in the country that has experienced crime data errors.

Executive Director

Milwaukee Fire and Police Commission

Modernized Records Management

We work around the country and follow each state’s specific requirements governing information management. 

 THE PROBLEM: no plan in place

  • Are you building a records division from scratch?
  • Are you implementing a new CAD/RMS?city-of-miami-police
  • Do supervisors check reports like they should?
  • Do your detectives keep case files in their desks?
  • Are you handling expungements correctly?
  • Is everyone on a different page?
  • Are there boxes of old records that nobody knows what to do with?
  • Does your agency keep everything, forever?
  • See top 10 information management failures in law enforcement

State law typically requires agencies to have a formalized records management plan that governs the information management life-cycle.

 

 OUR SOLUTIONS

  • Records management programs
  • Policy development
  • Training
  • Record inventorying
  • Record/data scheduling
  • Records destruction
  • Document conversion

 THE PROBLEM: accuracy, timeliness, paper and more

  • Is it taking too long to locate and obtain internal information?
  • Are you implementing a data driven policing model and need timely information?
  • Is the public having to wait 7-10 days to get copies of reports when it should only take 1-2 days?
  • Do you have a room or warehouse full of old records that nobody knows what to do with?
  • Are there no retention schedules in place?
  • Is everyone on a different page?
  • See the top 10 law enforcement information management failures

Our consulting services ensure your agency is spending resources wisely, providing superior customer service and is in compliance with the law. Utilizing industry standards and our on the job experience in police records and I.T. units, we are able to conduct assessments, internal audits, and program development designed to streamline the management of agency-wide or unit level information: Incidents. Accidents. Arrests. Citations. Memorandum. Email. Use of force. Property records. Retention schedules and more. j0402568

Our Solutions

  • Strategic planning
  • RMS/CAD project management
  • Policy development
  • Records assessments
  • Records scheduling & destruction
  • Business process re-engineering
  • Training manuals

 THE PROBLEM: all those records nobody wants to deal with

Do you have an old room, closet or warehouse full of old archival records that nobody knows what to do with or wants to deal with?  Usually this results from having no retention schedules in place or not following what they say if they do exist. We’ll come in with a shovel-ready team, conduct the inventory, install new shelving systems, re-index and containerize the files utilizing a methodology that makes future destruction easy.  Remember, case numbering on boxes doesn’t tell you what’s in them!  After fixing the records room, we’ll get  you paperless so it never happens again (see digital transformation tab above).

Our Solutions

  • Records inventory
  • Large-scale shredding
  • Re-indexing/boxing of remaining records
  • Retention scheduling
  • Shelving systems
  • Forms conversion and document imaging

    ...to here.

From here…

…to here

THE PROBLEM: “we want to go paperless.”  

j0432728Imagine being able to create, sign, send and store all of your agency records electronically. No paper, no inter-office mail, no lost forms. Fast, secure, organized.  The efficiency gained with digital transformation is something to brag about.  Good government.  Wise stewardship of tax payer dollars. Employee satisfaction. We provide the systems, procedures, workflows and training to transform your operations and enable a truly transformed experience. 

NIBRS Support Services

Does your vendor respond when you need them to? Do you have NIBRS errors every month? Help is here, when you need it.

Crime Stat Audits

Concerns and accusations about inaccurate crime data can be devastating to a police agency and community trust.  We are the only company specializing in law enforcement information management that provides crime data auditing and support services.  We objectively prove the causes of data inaccuracies, provide resolution and the controls needed to prevent it from happening again.  Our audits include:

  • Comprehensive case-by-case reviews
  • Forensic audits of the RMS and reporting applications
  • Quality control assessment and process re-engineering resolution
  • Case management assessments and resolution
  • Audit tracking sheet and all evidence provided to client
  • Written reports and presentations for city stakeholders and media interviews

NIBRS Transition

Transitioning to NIBRS requires much more than just updating your RMS. Quality control and case management procedures change. Officers and detectives need sufficient training to understand the report writing changes that come with NIBRS. Supervisors and records personnel who review reports need a thorough understanding of what to look for and how NIBRS counts offenses, victims and individual crime types.

Statement of Objectivity

PRI Management Group is an independent entity that works free of any and all personal, external and organizational impairments to independence, third-party personal, business or financial affiliations that would prevent or impair objectivity in our work, and works in accordance with Generally Accepted Government Auditing Standards. We are 100% objective in our work.

Public concerns about the accuracy of the police department crime statistics have been addressed by this comprehensive review. The report details exactly how the errors occurred and what we need to do to fix them. This exhaustive report will serve as a basic template for every police department in the country that has experienced crime data errors.

Executive Director

Milwaukee Fire and Police Commission

Your experience and expertise in the area of police operations, crime data and records management was a valuable resource that I would be happy to call on again, should the need arise.

Office of Internal Audit

Metropolitan Nashville

DIGITAL TRANSFORMATION.

Provide your citizens, partner agencies and employees better service, faster access to records and the ability to better control the security of information.

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Why do you insist on paper?

Imagine being able to create, sign, send and store all of your agency forms electronically.  Interact with partner agencies without inter-office mail or lost forms. The efficiency gained is something to brag about. Good government. Wise stewardship of taxpayer dollars. Employee satisfaction.  

Top 5 Signs It's Time for Change

Despite having an RMS, all reports are printed and filed. Why have an RMS then?

Departmental forms are printed and filled out with a pen.

Agency forms are sent via inter-office mail.

Officers have to sign their police reports.

You still utilize a fax machine.

“Any agency seeking to understand the ins and outs of what makes a capable Records Management System and/or needs help with an RMS procurement would do well to work with PRI.”

Kirke Curtis, City of Oakland

“Your experience and expertise in the area of police operations, crime data and records management was a valuable resource that I would be happy to call on again, should the need arise.”

Office of Internal Audit, Metropolitan Nashville

“Having PRI on our team was crucial to the success of our start-up. There were countless times they brought up an item for review that wasn’t on our radar and needed to be considered. Having their expertise and outside perspective helped us avoid many roadblocks.”

Katrina West, Vancouver, WA Police Records Manager

“This exhaustive report will serve as a basic template for every police department in the country that has experienced crime data errors.”

Milwaukee Fire and Police Commission

CAD/RMS/JMS Project Management

The burden on operations that comes with researching, planning, purchasing, and implementing new technology can be overwhelming and costly. Wouldn’t you use the expertise of someone who has been down that road?  PRI protects your interests and keeps your project on track and on budget.

  • Needs assessments
  • Strategic planning and project management
  • RFPs
  • Vendor evaluation
  • System implementation
  • Training

IT Solutions

  • Performance analytics: dashboards and reporting tools
  • Systems integration
  • Custom development

Dashboards

PRI Dashboard

PRI Dashboard

Planning

Information Management

Enterprise IT Planning

 

Staffing

Need to determine how many personnel are required in your records operation?  Our detailed studies include inventorying each and every business process, assessing workflows, and calculating the precise number of personnel needed.  We then identify process improvements that will lead to efficiency gains, review the feasibility of their implementation, and re-calculate the time component of the impacted processes. Our model outputs the projected staffing requirements in a re-engineered, more efficient business model, leaving you with the detailed data required for budgeting now, and in the future.

Results

You’ll receive a comprehensive report with a detailed calculable worksheet listing every position, job task and time measurement, along with process maps for every business process.

Our independent, defensible studies have received high remarks from finance directors to county commissioners. We’ll present our unbiased findings to your stakeholders and answer any questions thrown our way.

Our process mapping is conducted onsite utilizing our tool in collaboration with your staff in a group setting.  This moderated process ensures the discovery of all steps in each process.

Business Intelligence: real-time KPI from any device

Key performance indicators in real-time. Monitor the performance of your operation, all in one place.

  • Crime data at your fingertips
  • Records management data
  • Report turnaround time (per officer, per supervisor, overall).
  • Clearance rates
  • Personnel performance metrics
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Public Records Data

“We knew it was taking our agency a long time to get reports processed, but we didn’t know just how bad the problem was until we had a full picture of the entire process.”

Performance Data

“To see real-time data all in one place provided such valuable information to our agency. It would have taken us weeks to produce what PRI did in a few days”.