Criminal Justice Information Compliance and Innovation

What People Are Saying

“Any agency seeking to understand the ins and outs of what makes a capable Records Management System and/or needs help with an RMS procurement would do well to work with PRI.”

Kirke Curtis, City of Oakland

“Your experience and expertise in the area of police operations, crime data and records management was a valuable resource that I would be happy to call on again, should the need arise.”

Office of Internal Audit, Metropolitan Nashville

“Having PRI on our team was crucial to the success of our start-up. There were countless times they brought up an item for review that wasn’t on our radar and needed to be considered. Having their expertise and outside perspective helped us avoid many roadblocks.”

Katrina West, Vancouver, WA Police Records Manager

“This exhaustive report will serve as a basic template for every police department in the country that has experienced crime data errors.”

Milwaukee Fire and Police Commission

21st Century Information Management

We enable agencies to become models of information excellence through the effective management, accuracy and sharing of police, fire and justice records, data, and communications.  Our strategic services reduce risk, improve efficiency, and ensure compliance with state records law, UCR standards, and best practices.  See some of our projects here.

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Records Management

  • Records assessments
  • Records policy/planning
  • Annual inventory and purging
  • Business process design
  • Retention schedules
  • Document conversion
  • RMS/CAD project management

Crime Data

IT Solutions

  • RMS/CAD project management
  • IT strategic planning
  • Data analytics/KPI dashboards
  • Regional systems planning/integration
  • Digital transformation
  • Procurement and contracts

Your experience and expertise in the area of police operations, crime data and records management was a valuable resource that I would be happy to call on again, should the need arise.

Office of Internal Audit

Metropolitan Nashville

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RMS Transition Solutions

Getting a new RMS requires change. Change for the better if you plan accordingly.  Otherwise your investment will be a loss.  Workflows must change.  People must adapt. The system must be used to its fullest.

Brochures

Public concerns about the accuracy of the police department crime statistics have been addressed by this comprehensive review. The report details exactly how the errors occurred and what we need to do to fix them. This exhaustive report will serve as a basic template for every police department in the country that has experienced crime data errors.

Executive Director

Milwaukee Fire and Police Commission

Modernized Records Management

We work around the country and follow each state’s specific requirements governing information management. 

 THE PROBLEM: no plan in place

  • Are you building a records division from scratch?
  • Are you implementing a new CAD/RMS?city-of-miami-police
  • Do supervisors check reports like they should?
  • Do your detectives keep case files in their desks?
  • Are you handling expungements correctly?
  • Is everyone on a different page?
  • Are there boxes of old records that nobody knows what to do with?
  • Does your agency keep everything, forever?
  • See top 10 information management failures in law enforcement

State law typically requires agencies to have a formalized records management plan that governs the information management life-cycle.

 

 OUR SOLUTIONS

  • Records management programs
  • Policy development
  • Training
  • Record inventorying
  • Record/data scheduling
  • Records destruction
  • Document conversion

 THE PROBLEM: accuracy, timeliness, paper and more

  • Is it taking too long to locate and obtain internal information?
  • Are you implementing a data driven policing model and need timely information?
  • Is the public having to wait 7-10 days to get copies of reports when it should only take 1-2 days?
  • Do you have a room or warehouse full of old records that nobody knows what to do with?
  • Are there no retention schedules in place?
  • Is everyone on a different page?
  • See the top 10 law enforcement information management failures

Our consulting services ensure your agency is spending resources wisely, providing superior customer service and is in compliance with the law. Utilizing industry standards and our on the job experience in police records and I.T. units, we are able to conduct assessments, internal audits, and program development designed to streamline the management of agency-wide or unit level information: Incidents. Accidents. Arrests. Citations. Memorandum. Email. Use of force. Property records. Retention schedules and more. j0402568

Our Solutions

  • Strategic planning
  • RMS/CAD project management
  • Policy development
  • Records assessments
  • Records scheduling & destruction
  • Business process re-engineering
  • Training manuals

 THE PROBLEM: all those records nobody wants to deal with

Do you have an old room, closet or warehouse full of old archival records that nobody knows what to do with or wants to deal with?  Usually this results from having no retention schedules in place or not following what they say if they do exist. We’ll come in with a shovel-ready team, conduct the inventory, install new shelving systems, re-index and containerize the files utilizing a methodology that makes future destruction easy.  Remember, case numbering on boxes doesn’t tell you what’s in them!  After fixing the records room, we’ll get  you paperless so it never happens again (see digital transformation tab above).

Our Solutions

  • Records inventory
  • Large-scale shredding
  • Re-indexing/boxing of remaining records
  • Retention scheduling
  • Shelving systems
  • Forms conversion and document imaging

    ...to here.

From here…

…to here

 THE PROBLEM: “That’s how we’ve always done it”

Good government is the goal and while many business processes are in place for good reason, some are not. “That’s how we’ve always done it” isn’t a good approach. As times and technology change, so must the way we handle information. If it’s taking too long to process and move information within the agency then change is needed.  If there are boxes full of old paper records collecting dust, it’s time for change.  If records are still being printed out from RMS and filed, it’s time for help. If reports are being keyed in by hand…there’s a much better way of doing business.

Our Solution: it’s all about systems thinking and people’s performance.

Our strategic workflow analysis will lend a fresh pair of eyes to outdated information management practices. By working closely with your personnel and obtaining buy-in, we can successfully flatten organizational workflows and in turn significantly improve productivity. Our assessments include analysis of key concerns and development of new procedure including:

Is it time for change?

Is it time for change?

  • Routing of records between divisions/units
  • Inter-agency data sharing
  • Report approval processes
  • Accessibility to information
  • Digital transformation
  • Removal of unnecessary procedure
  • Adoption of automated management tools
  • Implementation of performance standards
  • Organizational acceptance of change
  • Top 10 information management failures in law enforcement

THE PROBLEM: “we want to go paperless.”  Guess what…that’s the wrong approach.

j0432728It’s great that you want to operate more efficiently.  “Going paperless” isn’t the way.  Why you ask?  Because most people think it means simply scanning records.  Remove “going paperless” from your vocabulary. Introducing…

DIGITAL TRANSFORMATION

What we’re talking about here is fundamentally changing the way you create, share, store and retrieve information.  It means building processes, forms and workflows which are 100% digital from start to finish.  It means providing your citizens, partner agencies and employees better service, faster access to records and the ability to better control the security of information.

Did you know?

  • Paper forms and signatures are the least secure format for information?  Try forging an electronic form and digitally encrypted, password protected signature.
  • Paper forms routinely get lost.  Electronic records can be found with the click of a mouse.
  • The law says digital records and signatures constitute the same exact thing as paper and pen. Scanned records become the original when scanned, and are perfectly legal and valid in court.
  • Digital signatures are just like signing with a pen in the eyes of the law. And they can’t be forged.

DIGITAL FORMS

Imagine being able to create, sign, send and store all of your agency forms electronically- no paper, no inter-office mail, no lost forms. Fast, secure, organized.  The efficiency gained with digital transformation is something to brag about.  Good government.  Wise stewardship of tax payer dollars. Employee satisfaction.  Frankly speaking, insisting on maintaining paper is why citizens are so often so frustrated with government.  We can fix this. We provide the systems, procedures, workflows and training to transform your operations and enable electronic:

  • Rosters
  • Leave slips
  • Training requests
  • Tow sheets
  • Watch orders
  • FTO forms
  • Arrests
  • Booking sheets
  • Inmate forms
  • Warrants
  • Memos
  • Personnel files

Audits and NIBRS Conversion

We take a holistic approach to assessing and resolving crime data inconsistencies by assessing
all phases of police reporting, review, and UCR/NIBRS compilation and production. We will resolve
your UCR challenges and get your agency converted to NIBRS smoothly here.

Inaccurate Crime Stats

The increase of scrutiny on today’s crime stats is an ever growing issue that has led to many high profile investigations of numerous law enforcement agencies. Are your crime stats accurate? Is your agency recording and reporting crime correctly? Are you prepared to switch to NIBRS? We are UCR/NIBRS experts.

RMS code tables containing errors, a lack of quality control, inconsistent training and problematic workflows all contribute to problematic data.

Our Solutions

crimestatchartRead how our experts were invited to serve on the FBI and National Academy of Sciences panel convened to modernize the nation’s crime reporting program.
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Producing accurate crime statistics requires taking a holistic approach to crime reporting. We provide assistance with ensuring your crime stats are accurate through GAGAS compliant methodologies:

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Statement of Objectivity

PRI Management Group is an independent entity that works free of any and all personal, external and organizational impairments to independence, third-party personal, business or financial affiliations that would prevent or impair objectivity in our work, and works in accordance with Generally Accepted Government Auditing Standards. We are 100% objective in our work and provide both audit and attestation engagements according to GAGAS standards.

Public concerns about the accuracy of the police department crime statistics have been addressed by this comprehensive review. The report details exactly how the errors occurred and what we need to do to fix them. This exhaustive report will serve as a basic template for every police department in the country that has experienced crime data errors.

Executive Director

Milwaukee Fire and Police Commission

Your experience and expertise in the area of police operations, crime data and records management was a valuable resource that I would be happy to call on again, should the need arise.

Office of Internal Audit

Metropolitan Nashville

Management consulting and IT solutions.

From enterprise IT strategic planning and procurement services to systems integration, performance analytics and custom development, our public safety consulting services are of the highest caliber.

CAD/RMS Project Management

The burden on operations that comes with researching, purchasing, and implementing new technology can be overwhelming and costly. We work to ensure project success on time and within budget.

  • RFPs
  • Vendor evaluation
  • Project management
  • Technology needs assessments
  • Business process assessments/re-engineering
  • System implementation
  • Planning sessions
  • Training

You’ve decided to make the jump to a new RMS or other technology solution and want to make sure you get the most out of your investment financially and professionally. Wouldn’t you use the expertise of someone who has been down that road? From vendor evaluation and selection to technology assessments, PRI Management Group protects your interests and keeps your project on track.

IT Solutions

  • Enterprise IT strategic planning
  • Performance analytics: dashboards and reporting tools
  • Systems integration
  • Custom development

We specialize in integrating technology into the police records management and communications functions. Our years of on the job experience means we know what questions to ask of vendors and what the expectations are of forward thinking law enforcement agencies. We manage and provide IT related services for:

  • RMS/CAD implementation
  • Data management
  • Mobile computing
  • Web-based report retrieval/e-commerce
  • Case management

Don’t go paperless. DDIGITAL TRANSFORMATION.

While the term means different things to different people, what we’re talking about here for law enforcement is leveraging a combination of technologies, sound business processes and modernized information management operations to fundamentally advance the accuracy, accessibility, and timeliness of records and data. It means building processes, forms and workflows which are 100% digital from start to finish.  It means providing your citizens, partner agencies and employees better service, faster access to records and the ability to better control the security of information.

Top 5 Signs It's Time for Change

Despite having an RMS, you’re printing out and filing every report.  This is not good.  Why have an RMS then?  The amount of time, energy and money being wasted on this unnecessary effort is profound.

Your agency forms are on paper or worse, are electronic but get printed and filled out with a pen.

You send agency forms via inter-office mail.

Your officers have to sign their police reports. What for?

You still utilize a fax machine.

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Why do you insist on paper?

Frankly speaking, insisting on maintaining and operating with paper is one reason why citizens are often so frustrated with government. Imagine being able to create, sign, send and store all of your agency forms electronically; provide your customers a fully digital experience; interact with partner agencies paperless; no inter-office mail, no lost forms. Fast, secure, organized. The efficiency gained with digital transformation is something to brag about. Good government. Wise stewardship of taxpayer dollars. Employee satisfaction.  

Digital Forms

We provide the conversion, procedures, workflows and training to transform your operations and enable electronic:

+Rosters
+Leave slips
+Personnel files
+Training requests
+Tow sheets
+Watch orders
+FTO forms
+Arrests
+Booking sheets
+Inmate forms
+Warrants
+Memos
+Policy documents
+NCIC logs

Did you know?

The law says digital forms are no different than paper forms.  Digital signatures are perfectly legal, valid and acceptable for most types of legal documents and all types of administrative forms.

Digital forms and signatures are more secure than paper.  Paper forms frequently get lost.  Digital forms can be recovered with the click of a mouse. Wet ink signatures are easily forged.  Try forging a password protected, digitally encrypted signature. In the eyes of the law, electronic records carry the exact same legal value as paper copies and can be used as evidence in a court of law.

How does it work?

What needs to change requires a comprehensive analysis of systems, workflows, and process to determine requirements, approach and costs. Strategically planning to ensure alignment with agency goals which drive value is good government.

We’ll inventory operations, forms, and systems and create a master plan, replace paper-driven process with digitized customer experience and expedient inter-agency cooperation.

We’ll build the necessary workflows and digital approaches to enable consistent, accessible and convenient information management. Then we’ll train everyone in how it all works.

Digital Transformation Law Enforcement

Staffing

Need to determine how many personnel are required in your records operation?  Our detailed studies include inventorying each and every business process, drafting their workflows, recording their quantity and the time required to complete each one.  With the findings in hand, we calculate the “as-is” required number of FTEs.  We then identify process improvements that will lead to efficiency gains, review the feasibility of their implementation, and re-calculate the time component of the impacted processes. This enables our model to output the projected staffing requirements in a re-engineered, more efficient business model, leaving you with the detailed data required for budgeting now, and in the future.

Results

You’ll receive a comprehensive report detailing the operation and industry standards, a detailed calculable worksheet listing every position, job task and time measurement, along with process maps for every business process.

Our independent, defensible studies have received high remarks from finance directors to county commissioners. We’ll present our unbiased findings to your stakeholders and answer any questions thrown our way.

Our process mapping is conducted onsite utilizing our tool in collaboration with your staff in a group setting.  This moderated process ensures the discovery of all steps in each process.

Business Intelligence: real-time KPI from any device

Key performance indicators in real-time. Monitor the performance of your agency from any device, all in one place. In just a couple of days, we can build your database, dashboard, and other visualization tools customized to your needs.

 

  • Crime/UCR data
    PRI Dashboard

    PRI Dashboard

  • Records management data
  • Report turnaround time (per officer, per supervisor, overall)
  • Traffic data and crash patterns
  • Clearance rates
  • Units on duty
  • Use of force patterns
  • Crime maps
  • Call volume by day, time, beat
  • Complaints
  • Personnel performance metrics
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Records Management Data

“We knew it was taking our agency a long time to get reports processed, but we didn’t know just how bad the problem was until we had a full picture of the entire process.”

Performance Data

“To see real-time data all in one place provided such valuable information to our agency. It would have taken us weeks to produce what PRI did in a few days”. 

How It Works

Click a link and see all the info you need in one place. We’ll review and clean the data, build the database and make the desired visualizations available via a web-browser hosted in the cloud or on your servers.

How to bring us on board

From one-time projects to annual services, we provide options to achieving 21st-century information management operations, compliance and risk management.

Three Ways to Obtain Our Services

Low-cost Packages

We’ll take a lot off your plate every year with these support services. 

Packaged Services

Off-the-shelf packages to make your life easier! From records management to NIBRS transitioning, select an option to bring PRI on-board with ongoing services.

Formal Bids

Plan ahead and ask for a quote or send us your RFP.

RFP

For projects requiring a formal bid, request a quote or send us your RFP. We’ve built new records units, managed RMS/CAD projects, cleaned out records, conducted studies and solved plenty of problems.    

Direct Purchase

For smaller projects, you can purchase our services directly. 

Direct Purchase

Many projects fall under purchasing thresholds and can be obtained with an approved proposal and invoicing.  Let us know your needs here.