THE PROBLEM: accuracy, timeliness, paper and more

• Is it taking too long to locate and obtain internal information?
• Are you implementing a data driven policing model and need timely information?
• Is the public having to wait 7-10 days to get copies of reports when it should only take 1-2 days?
• Do you have a room or warehouse full of old records that nobody knows what to do with?
• Are there no retention schedules in place?
• Is everyone on a different page?
• See the top 10 law enforcement information management failures

Our consulting services ensure your agency is spending resources wisely, providing superior customer service and is in compliance with the law. Utilizing industry standards and our on the job experience in police records and I.T. units, we are able to conduct assessments, internal audits, and program development designed to streamline the management of agency-wide or unit level information: Incidents. Accidents. Arrests. Citations. Memorandum. Email. Use of force. Property records. Retention schedules and more.

Our Solutions

• Strategic planning
• RMS/CAD project management
• Policy development
• Records assessments
• Records scheduling & destruction
• Business process re-engineering
• Training manuals

 THE PROBLEM: all those records nobody wants to deal with

Do you have an old room, closet or warehouse full of old archival records that nobody knows what to do with or wants to deal with?  Usually this results from having no retention schedules in place or not following what they say if they do exist. We’ll come in with a shovel-ready team, conduct the inventory, install new shelving systems, re-index and containerize the files utilizing a methodology that makes future destruction easy.  Remember, case numbering on boxes doesn’t tell you what’s in them!  After fixing the records room, we’ll get  you paperless so it never happens again (see digital transformation tab above).

Our Solutions

• Records inventory
• Large-scale shredding
• Re-indexing/boxing of remaining records
• Retention scheduling
• Shelving systems
• Forms conversion and document imaging
  

  ...to here.

From here…

…to here

 THE PROBLEM: “That’s how we’ve always done it”

Good government is the goal and while many business processes are in place for good reason, some are not. “That’s how we’ve always done it” isn’t a good approach. As times and technology change, so must the way we handle information. If it’s taking too long to process and move information within the agency then change is needed.  If there are boxes full of old paper records collecting dust, it’s time for change.  If records are still being printed out from RMS and filed, it’s time for help. If reports are being keyed in by hand…there’s a much better way of doing business.

Our Solution: it’s all about systems thinking and people’s performance.

Our strategic workflow analysis will lend a fresh pair of eyes to outdated information management practices. By working closely with your personnel and obtaining buy-in, we can successfully flatten organizational workflows and in turn significantly improve productivity. Our assessments include analysis of key concerns and development of new procedure including:

Is it time for change?

• Routing of records between divisions/units
• Inter-agency data sharing
• Report approval processes
• Accessibility to information
• Digital transformation
• Removal of unnecessary procedure
• Adoption of automated management tools
• Implementation of performance standards
• Organizational acceptance of change
• Top 10 information management failures in law enforcement

THE PROBLEM: “we want to go paperless.”  Guess what…that’s the wrong approach.

It’s great that you want to operate more efficiently.  “Going paperless” isn’t the way.  Why you ask?  Because most people think it means simply scanning records.  Remove “going paperless” from your vocabulary. Introducing…

DIGITAL TRANSFORMATION

What we’re talking about here is fundamentally changing the way you create, share, store and retrieve information.  It means building processes, forms and workflows which are 100% digital from start to finish.  It means providing your citizens, partner agencies and employees better service, faster access to records and the ability to better control the security of information.

Did you know?

• Paper forms and signatures are the least secure format for information?  Try forging an electronic form and digitally encrypted, password protected signature.
• Paper forms routinely get lost.  Electronic records can be found with the click of a mouse.
• The law says digital records and signatures constitute the same exact thing as paper and pen. Scanned records become the original when scanned, and are perfectly legal and valid in court.
• Digital signatures are just like signing with a pen in the eyes of the law. And they can’t be forged.

DIGITAL FORMS

Imagine being able to create, sign, send and store all of your agency forms electronically- no paper, no inter-office mail, no lost forms. Fast, secure, organized.  The efficiency gained with digital transformation is something to brag about.  Good government.  Wise stewardship of tax payer dollars. Employee satisfaction.  Frankly speaking, insisting on maintaining paper is why citizens are so often so frustrated with government.  We can fix this. We provide the systems, procedures, workflows and training to transform your operations and enable electronic:

• Rosters
• Leave slips
• Training requests
• Tow sheets
• Watch orders
• FTO forms
• Arrests
• Booking sheets
• Inmate forms
• Warrants
• Memos
• Personnel files

 BROCHURES

• Technology Projects
• Records Management Projects
• UCR NIBRS Solutions
• Police Records Accuracy and Efficiency
• Training Seminars
• Capability Statement