Case Management in Law Enforcement

OVERVIEW

We see many departments keeping closed cases forever, over- and under-reporting crime data, and misreporting their clearance rates, all due to issues in the world of case management. From too many status options in the RMS to gaps in case management procedure, if the proper status and disposition of cases is not maintained throughout the course of an investigation and all the way through the judicial process, agency stats and retention of records will never be accurate or in compliance.

Learn what case management really is and how it affects your NIBRS data, clearance rates, records retention periods, and the procedures needed to keep case status and dispositions correct throughout the course of an investigation and prosecution.

Do you hear back from your local court or D.A. when a case has met disposition? How are arrests which are made by other agencies on your warrants handled?  How should multiple offense and multiple suspect cases be written and cleared? Can you clear a case by arrest when a warrant is obtained?

Course Highlights

  • The difference between status and disposition options in your RMS, how they function, and when should they be changed
  • Who should be authorized to change the status of a case
  • How and when supplements should be submitted
  • Clearing cases vs. offenses
  • The importance of court dispositions and case status
  • Ensuring communication between agencies and the judicial system in your area to provide for proper case management

Upon registering, you’ll receive a link to join the webinar with instructions.  Check your junk mail folder in case you don’t see it.

Included materials

Materials will be provided for download during the webinar including:

  • Course slides
  • Articles of interest
  • Course certificate

Optional Materials For Purchase and Download When You Register

Case management course on-demand for your agency $49

Receive an on-demand version of our Case Management course to provide case management training to anyone in your department. This is a self-paced course with interactive scenarios, downloadable case management guides, and information about managing case status and disposition correctly, ensuring the proper change of RMS status options, and the procedures needed to correctly update cases. Learn how status and disposition fields in RMS function and when supplements must be written, and who should be authorized to change case status.

Records Employee Performance Improvement Plans on-demand $49

Improving employee performance and resolving “issues” comes down to having quantifiable accountability measures. Learn how to develop and implement an employee performance improvement plan (PIP) in this interactive, self-paced course. The course includes downloadable sample PIP’s and forms for tracking performance. Learn about the “Meeting” and importance of notifying employees of deficient performance, developing performance standards, tracking key performance indicators (KPI), how to initiate a PIP, documenting performance and conversation points, and what to say and how to say it.

Customizable Departmental NIBRS Report Writing Manual $195

Upon purchase, this document will be emailed to you for use by your entire department. Note however, while it is a comprehensive NIBRS report writing manual, it is designed to be customized to align with your existing policies and procedures, and approved through your department. It is a MS Word document which you can preview here.

  • NIBRS data elements and definitions
  • Report writing standards
  • Scenarios for officers
  • Supervisor responsibilities
  • Report review & correction policy
  • Situations requiring a report
  • By the end of shift policy
  • How many reports do I write? (Time and Place Rule, Acting in Concert, Hotel Rule)
  • How crimes are counted
  • Clearing cases by exception
  • Unfounding cases
  • Error-tracking and performance metrics

Records Unit and Records Management Policies $9.99

Drafting policy isn’t easy, but ours makes it a whole lot better. Written for today’s modern operations, these 2 policies establish S.O.P. for records management and for records unit operations.  Insert your state’s statutory references and agency protocols. Preview them here.

 

PRICING

Checks and credit cards accepted. Payment info provided during registration process.

DISCOUNTED PRICING

One person: $159

2nd person 25% off: $119.25

3rd person 35% off: $103.35

4th person (or more) 50% off: $79.50 each

Each person registered will receive a certificate.

Please note, the price for training is per-person. While it’s possible for multiple people to view the training online, the format of the training doesn’t change the value of the knowledge learned by each attendee. Just as if the seminar was in-person, we ask that you register each person who plans on participating and receiving the information that will be provided. Thank you.

COURSE CATALOG

While you're here, you might as well download the full course catalog for future reference. It lists all courses and dates, and is great for budget planning.

Budgeting?

Remember to budget for our training courses.

Pleasant Hill PD

“I have attended many seminars and training classes over the last 20 years in law enforcement; I have to say with certainty, yours was simply amazing. You are very informed about the topic you teach. VERY informed.”

SEE WHAT LAW ENFORCEMENT SAYS ABOUT PRI

“Compared to other records seminars, this blows them out of the water!! Not the same dry instruction, but actual real world conditions. The ideas for improving ‘systems’ and ‘people’ were sound and logical. Fantastic!”

Sunrise Police Dept.

“Records management seminar is a must for anyone who deals with records–very informative class, extremely knowledgeable instructor. Send your employees–it’s worth every penny.”

SEE WHAT LAW ENFORCEMENT SAYS ABOUT PRI

“This class exceeded my expectations! We have already scheduled future training with PRI Management Group. We are looking forward to the next class.”

Ft. Lauderdale Police Dept.

“I attended the Crime Stats and UCR for the Police Executive seminar. As with the others, the class was very informative. Thanks for another great class!”

SEE WHAT LAW ENFORCEMENT SAYS ABOUT PRI

“The seminar was outstanding, I hope to make some changes here in my department with some of what I have taken away from this class.”

Avon Park Police Dept.

“I have attended other records management seminars in the past and this one was far above any of the others. Thanks for a great class.”

ACTUAL COURSE COMMENTS

“I really enjoyed the way every portion was explained. It wasn’t overwhelming, but it put into perspective the importance of running a good police records unit.”

SEE WHAT LAW ENFORCEMENT SAYS ABOUT PRI

“Ed is very personable and extremely knowledgeable about the police business. The stories are entertaining and have meaning to the topic at hand. Great incorporation of videos and images to liven up the lecture.”

ACTUAL COURSE COMMENTS

“We thoroughly enjoyed the style and presentation of this class. It was easy to understand and the instructor made the class entertaining. Never a dull moment.”

SEE WHAT LAW ENFORCEMENT SAYS ABOUT PRI

“No suggestions. really enjoyed the class. We will be taking the UCR class in March and are very excited to get everything started for our own records unit.”

Upcoming Dates

  • 11/16/2022: 9:00 AM - 12:00 PM EST
  • 02/10/2023: 9:00 AM - 12:00 PM PST