Available dates
- 09/02/2026 | 8:30 AM - 4:00 PM EST
Overview
Seminar Overview
A Two-Day Onsite Event. Hosted by the Page PD
September 2-3, 2026
8:30am – 4:00pm
Page PD
Who should attend: Records Personnel and Supervisors
Records personnel interested in developing leadership, team building, and conflict resolution skills while also learning about the risks and liabilities in Records. Perfect for newly promoted Records managers, resident managers, or those interested in promoting.
Topics include:
- Your leadership style
- Employee engagement
- Building trust and credibility
- Common reasons for lawsuits
- Quality control in records
- Correcting mistakes in reports
- Organizational structure and how to reduce workload through operational improvements
- Eliminate backlogs in Records
- Understand and implement the 4 pillars of a successful records unit: compliance, technology, business process, and performance
- Using data to measure compliance and performance through key performance indicators (KPI)
- Creating an operation and culture of accountability through KPI
course material
Included materials
- Course slides
- Industry and technology guides, articles, and sites
- Course certificate
pricing
Checks, credit cards, POs accepted. Payment information is provided during the registration process.
$499/person.
Southwest 2-Day Leadership Summit for LE Records Onsite Event
Leading a Records unit isn’t easy and requries strong foundational leadership skills. On Day 1, participants will delve into their leadership style, how to engage employee, how to build trust and credibility, as well as how to lead with intention and have difficult conversations. On day 2, participants will learn how to prevent litigation, achieve compliance, see better performance, understand the inherent risks and liability that exist in Records and how to eliminate it. Attendees will participate in strategic risk analysis and prevention, and learn how to implement the approaches needed to protect the agency. You’ll receive various resources/tools for agency- and selfassessment risk analysis, measuring key performance indicators, and keeping track of productivity.
DISCOUNTED PRICING
2nd person 25% off $374.25
3rd person 35% off $324.35
4th person (or more) 50% off $249.50

