PRI’s Promise: Our training is a commitment to your success. We guarantee it.

Pleasant Hill PD

“I have attended many seminars and training classes over the last 20 years in law enforcement; I have to say with certainty, yours was simply amazing. You are very informed about the topic you teach. VERY informed.”

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“Compared to other records seminars, this blows them out of the water!! Not the same dry instruction, but actual real world conditions. The ideas for improving ‘systems’ and ‘people’ were sound and logical. Fantastic!”

Sunrise Police Dept.

“Records management seminar is a must for anyone who deals with records–very informative class, extremely knowledgeable instructor. Send your employees–it’s worth every penny.”

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“This class exceeded my expectations! We have already scheduled future training with PRI Management Group. We are looking forward to the next class.”

Ft. Lauderdale Police Dept.

“I attended the Crime Stats and UCR for the Police Executive seminar. As with the others, the class was very informative. Thanks for another great class!”

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“The seminar was outstanding, I hope to make some changes here in my department with some of what I have taken away from this class.”

Avon Park Police Dept.

“I have attended other records management seminars in the past and this one was far above any of the others. Thanks for a great class.”

ACTUAL COURSE COMMENTS

“I really enjoyed the way every portion was explained. It wasn’t overwhelming, but it put into perspective the importance of running a good police records unit.”

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“Ed is very personable and extremely knowledgeable about the police business. The stories are entertaining and have meaning to the topic at hand. Great incorporation of videos and images to liven up the lecture.”

ACTUAL COURSE COMMENTS

“We thoroughly enjoyed the style and presentation of this class. It was easy to understand and the instructor made the class entertaining. Never a dull moment.”

SEE WHAT LAW ENFORCEMENT SAYS ABOUT PRI

“No suggestions. really enjoyed the class. We will be taking the UCR class in March and are very excited to get everything started for our own records unit.”

Course catalog

Course catalog download 2025-2026

Download

Budgeting?

Remember to budget for our training courses.

See Price List

Available dates

  • 01/29/2026 | 8:00 AM - 3:00 PM EST
  • 03/05/2026 | 8:00 AM - 3:00 PM PST
  • 04/07/2026 | 8:00 AM - 3:00 PM EST
  • 06/03/2026 | 8:00 AM - 3:00 PM PST
Overview

Overview (live online)

Information management is a function in law enforcement with increasing levels of risk and liability. Lawsuits stemming from mismanagement of records and data are on the rise and usually result from a lack of quality control and planning, backlogs of pending requests for records, insufficient policy and training, and faulty crime data.

 

Learn the inherent risks and liability that exist in Records and how to eliminate it. Attendees will participate in strategic risk analysis and prevention, and learn how to implement the approaches needed to protect the agency. You’ll receive various resources/tools for agency- and self-assessment risk analysis, measuring key performance indicators, and keeping track of productivity.

Topics include:

  • Common reasons for lawsuits
  • Quality control in records, the right way
  • Correcting mistakes in reports. Records or the officer?
  • Organizational structure in Records vs. all hands on deck
  • Eliminate backlogs in Records
  • Utilizing data and updated business processes

Upon registering, you’ll receive a link to join the webinar with instructions. Check your junk mail folder in case you don’t see it.

course material

Included materials

Materials will be provided for download during the webinar including:

  • Course slides
  • Articles of interest
  • Course certificate

Optional Materials For Purchase and Download When You Register

Case management course on-demand for your agency $49

Receive an on-demand version of our Case Management course to provide case management training to anyone in your department. This is a self-paced course to learn about managing case status and disposition correctly, ensuring the proper change of RMS status options, and the procedures needed to correctly update cases. Learn how status and disposition fields in RMS function, when supplements must be written, and who should be authorized to change case status.

Records Employee Performance Improvement Plans on-demand $49

Improving employee performance and resolving “issues” comes down to having quantifiable accountability measures. Learn how to develop and implement an employee performance improvement plan (PIP) in this interactive, self-paced course. The course includes downloadable sample PIP’s and forms for tracking performance. Learn about the “Meeting” and importance of notifying employees of deficient performance, developing performance standards, tracking key performance indicators (KPI), how to initiate a PIP, documenting performance and conversation points, and what to say and how to say it.

Customizable Departmental NIBRS Report Writing Manual $195

Get officers, supervisors, and records personnel on the same page with writing reports according to NIBRS standards. A comprehensive manual which can be customized to your existing policies and procedures. Preview here.

  • NIBRS data elements and definitions
  • Report writing standards
  • Scenarios for officers
  • Supervisor responsibilities
  • Report review & correction policy
  • Situations requiring a report
  • By the end of shift policy
  • How many reports do I write? (Time and Place Rule, Acting in Concert, Hotel Rule)
  • How crimes are counted
  • Clearing cases by exception
  • Unfounding cases
  • Error-tracking and performance metrics

Records Unit and Records Management Policies $9.99

Drafting policy isn’t easy, but ours makes it a whole lot better. Written for today’s modern operations, these 2 policies establish S.O.P. for records management and for records unit operations. Insert your state’s statutory references and agency protocols. Preview them here.

pricing

Checks, credit cards, POs accepted. Payment information is provided during the registration process.

DISCOUNTED PRICING

One person: $299

2nd person 25% off: $224.25

3rd person 35% off: $194.35

4th person (or more) 50% off: $149.50 each

Each person registered will receive a certificate.

Please note, the price for training is per-person. While it’s possible for multiple people to view the training online, the format of the training doesn’t change the value of the knowledge learned by each attendee. Just as if the seminar was in-person, we ask that you register each person who plans on participating and receiving the information that will be provided. Each will receive a certificate. Thank you.

Eliminating Risk and Liability in Records

Records management is an increasing area of risk and liability and…lawsuits. Learn how to prevent litigation, achieve compliance, and better performance. 1-day.

CONTINUING EDUCATION CREDITS

Approved for 7 hours in category A for WAPRO (12/11/2025 A000128; 01/29/2026 A000129; 03/05/2026 A000130; 04/07/2026 A000131; 06/03/2026 A000132).

$299.00

DISCOUNTED PRICING

One person $299.00
2nd person 25% off $224.25
3rd person 35% off $194.35
4th person (or more) 50% off $149.50
  • Total Cost

Additional Resources to Take Your Training to the Next Level

Check the box for each item.

Written for today’s modern operations, our policies actually represent how business is done today. This is a customizable policy that should be edited further to align with your departmental protocols. What’s inside: retention and destruction policy, report review and correction policy, release policy, duties and responsibilities, definitions, security of records. Upon registering, the policy will be emailed to you as a MS Word document which can be customized to your department’s protocols. Preview the policy here.

Reduce agency risk and get everyone on the same page with our comprehensive Records Management SOP. Upon registering, the policy will be emailed to you as a MS Word document which can be customized to your department’s protocols. It includes policy governing records retention, release, security, access, and systems that can be customized to your department’s protocols. Preview the policy here.

Total Attendees: 0

Total: $0.00

We recommend these companion courses:

  • Managing FIRE/EMS Records On-Demand

    Managing FIRE/EMS Records On-Demand

    An introductory course to learn about the requirements and best practices of managing fire/EMS records to ensure compliance and less risk stemming from improper management of agency information. 2-hours. You will be able to start/stop the video as needed.

    $159.00

  • Writing Reports NIBRS Style

    Writing Reports NIBRS Style

    Compliance with NIBRS requires a new approach to report writing. Learn the nuances of writing reports according to this standard.

    $299.00