The information obtained in Phase II is used to create the RFP, the vendor selection process, and lay the foundation for procurement and implementation of the new system.

PRI services include:

• Developing system technical and functional specifications.
• As-is and to-be process mapping.
• Technology inventory and requirements gathering: network, interfaces, redundancy, hardware, security.
• User inventory and roles.
• Interagency agreements.
• Vendor market insight.
• Vendor evaluation and selection training.

Gone are the days of RFPs with thousands of system specifications detailing nuanced requirements for what are standard functions in today’s systems. This outdated approach is unwieldy, unrealistic, and stifles innovation.

PRI works collaboratively throughout the RFP process to create a purchasing package that recognizes technology is not a commodity bought at the lowest price. Rather, it requires inviting vendors to propose how their system best meets your needs. We have a 100% success rate with no bid protests.

Our services include:

• Development of modern RFPs, evaluation and scoring sheets, vendor logistics.
• Vendor due diligence.
• Expert contract review and negotiations. We know what to look for, including hidden vendor-favorable terms and conditions.
• Price reduction.
• Project management guarantees.
• Vendor training and implementation plans.

PRI will ensure delivery of system and vendor requirements through collaborative resource alignment, project management, and contract management. Our consultants are skilled at balancing relationships and accountability.

Our services include:

• Contract management to ensure project milestones are met.
• Coordination of system training activities and logistics.
• Coordination of vendor/third-party provider integrations.
• Coordination of systems acceptance testing.
• Go-live logistics.
• Tracking and resolution of system issues.

This phase involves assurance of all deliverables, system acceptance, and ongoing maintenance and support.  PRI will provide all project documentation for archiving.

Our services include:

• Tracking and resolution of open items
• Lessons learned report
• Contract review/closeout