Available dates
- 01/27/2026 | 1:00 PM - 5:00 PM EST
- 03/18/2026 | 1:00 PM - 5:00 PM EST
- 05/05/2026 | 1:00 PM - 5:00 PM EST
Overview
Seminar Overview (live online)
Who should attend:
- Sergeants, Lieutenants, Commanders
- New Records Managers
Newly promoted or transferred to oversee Records? Congratulations…here’s what you need to know.
As a manager or commander you may not need to be an expert in all things records. You do however need to be well informed about the operation, what to look for, risks in records, and what a well run records unit looks like.
In this perfect class for you, learn what the responsibilites of a records unit are, and how to ensure it protects your agency by doing things right. This is a great class to learn where to start in your new position, and how the records unit should be managed.
Course Objectives
- Understand and implement the 4 pillars of a successful records unit: compliance, technology, business process, and performance;
- Learn how to use data to measure compliance and performance through key performance indicators (KPI);
- Learn to create an operation and culture of accountability through KPI;
- Learn how to reduce the workload in records through operational improvements;
- Learn the principles of records retention, NIBRS, public records, and CJIS
Upon registering, you’ll receive a link to join the webinar with instructions. Check your junk mail folder in case you don’t see it.
course material
Included materials
Materials will be provided for download during the webinar including:
- Course slides
- Articles of interest
- Course certificate
Optional Materials For Purchase and Download When You Register
Case management course on-demand for your agency $49
Receive an on-demand version of our Case Management course to provide case management training to anyone in your department. This is a self-paced course to learn about managing case status and disposition correctly, ensuring the proper change of RMS status options, and the procedures needed to correctly update cases. Learn how status and disposition fields in RMS function, when supplements must be written, and who should be authorized to change case status.
Records Employee Performance Improvement Plans on-demand $49
Improving employee performance and resolving “issues” comes down to having quantifiable accountability measures. Learn how to develop and implement an employee performance improvement plan (PIP) in this interactive, self-paced course. The course includes downloadable sample PIP’s and forms for tracking performance. Learn about the “Meeting” and importance of notifying employees of deficient performance, developing performance standards, tracking key performance indicators (KPI), how to initiate a PIP, documenting performance and conversation points, and what to say and how to say it.
Customizable Departmental NIBRS Report Writing Manual $195
Get officers, supervisors, and records personnel on the same page with writing reports according to NIBRS standards. A comprehensive manual which can be customized to your existing policies and procedures. Preview here.
- NIBRS data elements and definitions
- Report writing standards
- Scenarios for officers
- Supervisor responsibilities
- Report review & correction policy
- Situations requiring a report
- By the end of shift policy
- How many reports do I write? (Time and Place Rule, Acting in Concert, Hotel Rule)
- How crimes are counted
- Clearing cases by exception
- Unfounding cases
- Error-tracking and performance metrics
Records Unit and Records Management Policies $9.99
Drafting policy isn’t easy, but ours makes it a whole lot better. Written for today’s modern operations, these 2 policies establish S.O.P. for records management and for records unit operations. Insert your state’s statutory references and agency protocols. Preview them here.
pricing
Checks, credit cards, PO’s accepted. Payment information is provided during the registration process.
DISCOUNTED PRICING
One person: $195
2nd person 25% off: $146.25
3rd person 35% off: $126.75
4th person (or more) 50% off: $97.50 each
Each person registered will receive a certificate.
Please note, the price for training is per-person. While it’s possible for multiple people to view the training online, the format of the training doesn’t change the value of the knowledge learned by each attendee. Just as if the seminar was in-person, we ask that you register each person who plans on participating and receiving the information that will be provided. Thank you.
Command of the Records Unit: What You Need To Know
As a manager or commander you may not need to be an expert in all things records. You do however need to be well informed about the operation, what to look for, risks in records, and what a well run records unit looks like.
DISCOUNTED PRICING
2nd person 25% off $146.25
3rd person 35% off $126.75
4th person (or more) 50% off $97.50
We recommend these companion courses:
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Managing FIRE/EMS Records On-Demand
An introductory course to learn about the requirements and best practices of managing fire/EMS records to ensure compliance and less risk stemming from improper management of agency information. 2-hours. You will be able to start/stop the video as needed.
$159.00
-
Writing Reports NIBRS Style
Compliance with NIBRS requires a new approach to report writing. Learn the nuances of writing reports according to this standard.
$299.00
-
Calculating How Many Personnel You Need in Records
Learn how to calculate how many personnel are required in your records unit. 2-hours.
$159.00
-
Crime Stats & NIBRS for the Police Executive On-Demand
This is a recording of a previous live presentation of the webinar. Learn what you need to know to understand, explain, review, and report your crime statistics correctly. You will be able to start/stop the video as needed and will receive a link to view it after purchase.
$249.00
-
Records Management in Your State: Legal Requirements and Best Practices for Law Enforcement (State-Specific)
Learn how to properly organize, secure, and maintain police records while ensuring compliance with legal and regulatory requirements. State-Specific 4-hours. (Formerly Managing Police Records).
$199.00
-
Records Retention Schedules 101
A primer on interpreting and applying records retention schedules to records management.
$149.00
-
AI in Law Enforcement: Ethical, Accurate, and Accountable Use in Reporting and Public Records
This course empowers officers to use AI responsibly, and records personnel to understand its use and importance of quality control, boosting efficiency without compromising legal integrity or professional standards. It includes discussion regarding technology options, review/approval requirements, and feedback from agencies which have implemented these tools.
$179.00
-
Redacting and Releasing Law Enforcement Reports (State-Specific)
This seminar will provide agency personnel with hands-on experience identifying and redacting law enforcement reports, including discretionary release of investigative information. State-Specific 2-hours.
$159.00
-
Public/Open Records for Law Enforcement (State-Specific)
Start here if you would like to learn more about your state’s statutes, attorney general opinions and court decisions related to releasing law enforcement information found in incident and offense reports, investigative records, and law enforcement recordings such as dash camera and BWC videos. State-Specific 4-hours. See our BWC Video Release and Redaction course for hands on application of redactions training, and detailed review of legislative requirements for video records. (Note: This course content was formerly included in Releasing/Redacting Records).
Approved for 4 hours of Legal Studies for MO POST (Control #30457).
$199.00
-
Government Leadership Course Bundle
Take your leadership skills to the next level by purchasing our complete Leadership Trilogy series. Instead of paying $299 per course, you can get access to all three for only $649.
$649.00
