Helpful Articles
Introducing the Institute for Public Safety Records Management (IPSRM)
February 4th, 2026 Download Article (PDF) Introduction Records management in law enforcement, corrections, and fire-rescue organizations has never been more complex—or more critical - as they face unprecedented scrutiny related to timeliness, accuracy, and...
The Critical Importance of Accurate Law Enforcement Data
December 3rd, 2025 Download Article (PDF) Introduction In today’s era of transparency, data-driven policing, and public scrutiny, the accuracy of law enforcement data is no longer a back-office administrative concern—it is a core operational necessity. Crime...
Proper Use of Your RMS:  A Single Source of Truth Â
November 4th, 2025 Download Article (PDF) Introduction Laserfiche. Evidence.com. Windows network folders. Onedrive. Teams. Sharepoint. Paper files. Records everywhere is nowhere. LET'S GET IT RIGHT. Laserfiche is a great system but how it is used is the key. All too...
Are AI Redaction and Reporting Tools Really Time Savers? Shifting The Burden
September 30th, 2025 Download Article (PDF) Introduction Artificial intelligence tools have been sold primarily upon the premise that they significantly streamline operations in law enforcement. One of the most popular today is AI software that generates police...
The State of AI in Law Enforcement Records: 2025 Snapshot
September 4th, 2025 Download Article (PDF) Introduction: A New Era of Records Management In 2025, artificial intelligence (AI) is reshaping the backbone of law enforcement operations—records management. Once dominated by manual data entry, siloed systems, and...
The Rising Demand for Video Records: How GovQuest and CaseGuard Support Law Enforcement Agencies
July 30th, 2025 Download Article (PDF) Law enforcement agencies are encountering a sharp increase in public records requests, particularly those involving video footage such as body-worn cameras, dash-cams, and surveillance recordings. This trend reflects a broader...
How We Help Special Jurisdiction Agencies to Succeed
June 25, 2025 Download Article (PDF) What Makes Special Jurisdiction LE Agencies Unique? Unlike general police departments, special jurisdiction law enforcement agencies serve specific properties or functions within a broader jurisdiction. These include campus...
NCIC Validations Done Right
Article PDF What are NCIC validations? The FBI has operated the National Crime Information Center (NCIC) since 1967 to provide a timely and accurate database of criminal justice information to authorized personnel. Individual law enforcement agencies enter information...
PRI Unveils GovQuest 2.0: Revolutionizing Public Records Management for Government Agencies Nationwide
By Steve Englund - VP of Sales and Marketing April 30, 2025 Download Article (PDF) CORAL GABLES, FL – PRI, the most trusted name in government records management services, has launched GovQuest 2.0, the ultimate solution to automate and streamline public records...
Private equity impact on public safety technology
Article PDF CAD and RMS. The two most important mission-critical systems at the heart of every public safety agency. These systems, their reliability, and the support they are given by the vendor is paramount to any other system. There should be no doubt about the...
CAD RMS Satisfaction Survey Report 2025
Survey Purpose and Background Over the last several years, there has been a seemingly stark increase in the number of agencies which have expressed significant dissatisfaction with their CAD/RMS technology, and the performance of their vendor. There also appears to be...
The Use of Auto-deletion Chat Apps in Government Is a Problem
Article PDF Lately, multiple law enforcement agencies have made the news for their use of encrypted phone messaging apps such as Signal, which uses the open source Signal Protocol to encrypt messages end-to-end. In fact, Signal boasts of this on their website:...
