Helpful Articles

The Critical Importance of Accurate Law Enforcement Data

December 3rd, 2025 Download Article (PDF) Introduction In today’s era of transparency, data-driven policing, and public scrutiny, the accuracy of law enforcement data is no longer a back-office administrative concern—it is a core operational necessity. Crime...

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The State of AI in Law Enforcement Records: 2025 Snapshot

September 4th, 2025 Download Article (PDF) Introduction: A New Era of Records Management  In 2025, artificial intelligence (AI) is reshaping the backbone of law enforcement operations—records management. Once dominated by manual data entry, siloed systems, and...

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How We Help Special Jurisdiction Agencies to Succeed

June 25, 2025 Download Article (PDF) What Makes Special Jurisdiction LE Agencies Unique?  Unlike general police departments, special jurisdiction law enforcement agencies serve specific properties or functions within a broader jurisdiction. These include campus...

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NCIC Validations Done Right

Article PDF What are NCIC validations? The FBI has operated the National Crime Information Center (NCIC) since 1967 to provide a timely and accurate database of criminal justice information to authorized personnel. Individual law enforcement agencies enter information...

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Private equity impact on public safety technology

Article PDF CAD and RMS. The two most important mission-critical systems at the heart of every public safety agency. These systems, their reliability, and the support they are given by the vendor is paramount to any other system. There should be no doubt about the...

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CAD RMS Satisfaction Survey Report 2025

Survey Purpose and Background Over the last several years, there has been a seemingly stark increase in the number of agencies which have expressed significant dissatisfaction with their CAD/RMS technology, and the performance of their vendor. There also appears to be...

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